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10DLC rejections

Brand details don't match tax records (EIN mismatch)

What it means

The legal name, EIN or address you entered doesn't match what verification systems have on file, or the EIN is too new to show up yet.

How to fix it

  1. Copy the legal name exactly as it appears on your IRS EIN letter.
  2. Use the matching registered address.
  3. If the EIN is new, wait and resubmit; registries may not have it yet.

Compliant example

Legal name “EXAMPLE DETAILING LLC” (as on the CP575), not “Example Detailing.”

Sources

Paraphrased from the sources above; not legal advice; no approval guaranteed.

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